Frequently Asked Questions
Before you book your party, remember...
- There is a minimum of eight packages purchased to qualify for the birthday party pricing.
- You must have a reservation at least 24 hours in advance, otherwise walk-in prices apply.
- Prices are subject to change without notice.
- The Play Zone is available for children ages 12 and younger.
Before your party begins, remember...
- Waivers are required for the X-treme Trampoline Park. They can be printed here or signed in the store on the day of your party if the parent or legal guardian will be present.
- Socks are required for the X-treme Trampoline and Play Zone; if you forget socks we sell special grip Grand Slam socks for $2.00 per pair.
- If you are bringing a cake please bring your own plates and forks.
- No ice cream or ice cream cake.
- We do not allow other outside food or beverages other than a birthday cake.
- Please no latex balloons, confetti, silly string, or noisemakers.
- Please arrive 10-15 minutes early to check in for your party.
During your party, remember...
- Seating at your table in the party room is only provided for guests that have purchased a birthday package. Seating in our general eating area is also available on a first-come, first-served basis.
- Please supervise younger children at all times.
Thank you and we look forward to hosting your party!
General F.A.Q.
Grand Slam in Burnsville is packed with tons of fun and exciting activities for the whole family!
We offer the best Laser Tag, X-Treme Trampoline, a 18-hole Mini Golf course, Batting Cages, Bumper Cars, Video Arcade, and a three-story Play Zone in the Twin Cities Metro.
See all our attractions here.
We have activities for all ages!
Our Play Zone is designed for children ages 12 and under. Parents or older siblings are welcome to enter the Play Zone to assist younger children as needed.
If a child is too small for Bumper Cars, an adult is allowed to ride along with the child.
Our team is always happy to help you find the best fit for your family or group. Call us today for more information at 952.224.0414.
Yes! Walk-ins are always welcome during regular business hours.
Check out our walk-in packages and hours!
During the school year, we do have day time hours. Monday – Thursday from 12 PM – 4 PM, our Batting Cages, Video Arcade, Mini Golf and Play Zone is open. Laser Tag, Bumper Cars, and X-Treme Trampoline is closed.
For the most accurate hours please check out our hours page!
Batting cages operate with tokens; one token is 18 pitches from the pitching machine. Speeds we offer:
- Baseball: 40 mph – 70 mph
- Slow pitch softball
- Fast pitch softball: 40 mph – 60 mph
Rules for batting cages:
- Cleats are not allowed in the batting cages. Athletic shoes only.
- You may bring your own bat and helmet, or you’re welcome to use one of ours.
- One person in a cage at a time.
If you bring cash, we have a token machine with a deal:
- $5 in cash will receive 3 batting cage tokens.
- $20 in cash will receive 13 batting cage tokens.
Click here to find out more about our batting cages!
Outside food and beverages are NOT permitted, with the exception of birthday desserts (cake, cupcakes, donuts, etc.) We cannot put any desserts in our fridges or freezers.
We offer a full menu featuring pizza, snacks, desserts, and beverages for your convenience.
Check out our menu!
Yes! We love supporting our local community. Please visit our Donations & Fundraisers page to review eligibility guidelines.
Yes! Our gift cards make a perfect gift for birthdays, holidays, or just because.
They are available for purchase in-store or online.
Yes! We offer a variety of specials and promotions throughout the year.
Visit our Deals page for current promotional offers.
Yes, Grand Slam is wheelchair accessible. Some attractions may have limited accessibility due to safety.
Our team is happy to assist and provide options, give us a call at 952.224.0414 for more information.
Yes, socks are required for the Play Zone and X-Treme Trampoline. You do not need special grippy socks but it does help on the Trampoline. If you forget yours, socks are available for purchase at the front desk.
No, there is no fee for spectators. Guests only pay for the attractions they participate in.
Birthday F.A.Q.
Steps to booking a birthday party:
- Check out our birthday packages
- Book your party online
- Parties over 14 people, please give us a call at 952.224.0414
To qualify for a birthday:
- There is a minimum of eight packages purchased.
- Parties must be scheduled at least 24 hours in advance.
- We recommend booking early to secure your preferred date and time.
- No deposit or payment is needed until the day of the event.
All Birthday Party packages include Mini Golf, Bumper Cars, an Arcade Game Card, one slice of pizza, and a soda for each participant, plus three hours one of our reserved party rooms.
From there, you can customize your celebration by choosing one or all three additional attractions: Laser Tag, Play Zone, or the X-Treme Trampoline.
- All pricing is per person
- Minimum of 8 participants required
- All packages are three hours long
- Additional time may be added for $5 per person, per extra hour
- Play Zone is available for children ages 12 and under
For full package details and current birthday promotions, please visit our Birthday Party page and Deals page.
We can accommodate most size parties. For parties over 14 people, please give us a call at 952.224.0414 for booking.
Outside food and beverages are NOT permitted, with the exception of birthday desserts (cake, cupcakes, donuts, etc.) We cannot put any desserts in our fridges or freezers.
We offer a full menu featuring pizza, snacks, desserts, and beverages for your convenience.
Check out our menu!
We do our best to accommodate dietary restrictions. We have options such as gluten-free pizza crust, dairy-free choices, vegan options, peanut-free and more.
Check out our menu.
Yes, you’re welcome to bring your own decorations! Please note that our tables and party rooms are already pre-decorated in a birthday party theme.
For the safety and comfort of all guests, we do not allow:
Latex balloons
Confetti
Silly string
Noisemakers
All decorations must remain within your reserved party space.
We recommend arriving 10–15 minutes before your scheduled party time to check in at the Front Desk and greet your guests.
Yes, waivers are required for all participating guests doing the X-Treme Trampoline. We encourage completing waivers online in advance to save time at check-in.
Complete your waiver here.
Yes! We have a printable and digital invitation template are available.
Yes, additional guests may be added to you party.
If you know your number of invitees has increased before your party date, please give us a call to update your total at 952.224.0414.
Yes, guests who do not wish to participate in attractions are welcome to attend at no additional charge. If a guest would like to participant in activities they would need to purchase a single play activity or a package.
While party room seating is guaranteed for paid participants, we will do our best to accommodate extra non-paid guests. Please let us know about extra guests at time of booking or call us today at 952.224.0414.
Yes, socks are required for the Play Zone and X-Treme Trampoline. You do not need special grippy socks but it does help on the Trampoline. If you forget yours, socks are available for purchase at the front desk.
Every birthday reservation receives three hours in our party room.
If you have any special requests or accessibility needs, please note that when you book your party or call us today at 952.224.0414.
We provide cups, plates, napkins, and utensils for the pizza and soda included in the birthday package.
You may bring your own candles.
If you are bringing a dessert, please bring your own plates and forks.
There is no deposit required when you book your party with us. You will pay for everything on the day of your event.
Please call us as soon as possible if you need to cancel or reschedule your party.